Hello, my name is

Dustin Hagemeier

IT Services Provider

About me

I am an enthusiastic IT Engineer based in Illinois, with a rich experience of over 10 years in IT consulting and engineering.

I provide IT services for personal and business needs

From a young age, I was captivated by the intricacies of technology, which eventually guided me on a diverse career path. My journey began over a decade ago, entrenched in various IT realms from Managed Service Providers to the complex world of Manufacturing IT support. The transition into remote contracting and freelancing allowed me to expand my expertise and work with a diverse array of clients, tackling unique tech challenges across the globe.

Specializing in Networking Technology, I have become proficient with major brands like Cisco, Juniper, and Fortinet. My skills have flourished in managing Windows Server Domain Enterprise Environments and navigating cloud platforms such as Office 365 and Azure. My military service as a U.S. Army Veteran instilled in me a sense of duty and commitment that I carry into my professional life, ensuring every project meets and exceeds expectations.

 

Every experience and challenge has enriched my skills, honed my problem-solving abilities, and reinforced my dedication to delivering reliable and efficient IT solutions. My story is one of continuous growth, driven by a passion for technology and a relentless commitment to helping others succeed.

What I do

I provide expert IT solutions tailored to your needs, specializing in Networking Technology with proficiency in Cisco, Juniper, and Fortinet systems. With a strong background in Windows Server Domain Enterprise Environments, I adeptly manage cloud platforms like Office 365 and Azure. My services include comprehensive IT support, strategic problem-solving, and seamless disaster recovery planning, ensuring your projects are completed efficiently and effectively.

In-Home IT Services

I offer in-home IT services designed to bring professional-level support right to your doorstep. Whether you need a customized office setup, seamless network installation, or troubleshooting for your home systems, I ensure everything is tailored to optimize your home environment.

Hourly Consulting

I provide flexible hourly consulting services to address your immediate IT needs and challenges. Whether you require expert advice on network configurations, guidance on cloud platform integration, or solutions for technical issues, my consulting is tailored to offer efficient and practical solutions. With my extensive industry experience, I help you make informed decisions and implement strategies that enhance your IT operations, all on a schedule that works for you.

IT MANAGED SERVICES

I offer comprehensive IT managed services designed to keep your systems running smoothly and securely. By outsourcing your IT management to me, you gain access to proactive monitoring, maintenance, and support tailored to your organization's unique needs.

Skills

Networking Technology
85%
Windows Server Domain Enterprise Management
95%
Cloud Platform Administration (Office 365 and Azure)
90%
Disaster Recovery Planning and Backup Solutions
80%

My Experience

2023-2024

PulseOne

Helpdesk Engineer

Provided escalation and tier 3 support for MSP style helpdesk and specialized in Migrations for M365.

2022-2023

Insight Global

IT Engineer and Network Engineer (Contract)

Worked with onsite technicians to install and validate Inseego 5G secondary Routers, Palo Alto SD-WAN routers and new Wireless Aruba APs at over 900 Store locations. Provided Network troubleshooting and support with Service Now ticketing system to track progress and resolutions. Managed a Technology refresh for all network switches at over 900 locations replacing Cisco Catalyst switches with Juniper EX2300 switches

2020-2022

AJR Group

Network and Systems Administrator

Solely responsible for the planning, executing, and administrating of an on-premise Microsoft Exchange Server 2013 migration to Microsoft 365 environment. Deployed FortiGate Firewalls, switches and Access Points. Documented entire network architecture and redesigned to flatten the network with VLANS. -Windows Server: Hyper-V and DATAON HA Cluster
-SAN Storage
-Azure and Microsoft 365 Administrator for the organization.
-Single point of contact for all IT related issues
-Led implementation of 3 help desk apps with PlumSail and SharePoint, boosting IT, Maintenance, and Engineering team efficiency by 30%.
-Implemented Adaxes automation for AD management, resulting in 50%-time savings and improved performance and cost efficiency with everyday administrative tasks.
-Developed and lead the migration of several onsite file server applications to SharePoint Online.